Terms of Service

Last Updated: August 2026

Welcome to Xisoria. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms.

Xisoria is operated by Pujiang Xishang Knitting Co., Ltd. (浦江希尚针织有限公司).

Eligibility

By using this website, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement.

Website Use

You are granted a limited, non-exclusive, non-transferable license to access and use this website for personal, lawful shopping purposes only. You agree not to misuse the website, attempt unauthorized access, upload harmful code, or use automated tools to scrape content.

Product Information

We strive to ensure that product descriptions, images, pricing, and availability are accurate. Slight variations in color, appearance, or packaging may occur due to photography, display settings, or manufacturing updates.

We reserve the right to correct errors or inaccuracies before an order is accepted.

Pricing and Orders

All prices are listed in U.S. Dollars (USD). Prices and availability are subject to change before an order is placed.

Submitting an order constitutes an offer to purchase. An order is accepted when we send a shipping confirmation or when the order enters the fulfillment process.

In limited cases (payment issues, suspected fraud, product unavailability, or clear pricing errors), we may be unable to accept an order. If payment has already been received, we will notify you and issue a full refund.

Payment

We accept the payment methods displayed at checkout. Payments are processed securely by third-party providers. We do not store full payment card details on our servers.

Shipping

Shipping destinations, rates, processing times, and delivery estimates are governed by our Shipping Policy, which forms part of these Terms.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Intellectual Property

All content on this website, including text, images, logos, product photos, and design elements, is owned by or licensed to Pujiang Xishang Knitting Co., Ltd. and is protected by applicable intellectual property laws. You may not copy, reproduce, or commercially exploit any content without prior written permission.

User Content

If you submit reviews, comments, photos, or other content, you grant us a non-exclusive, royalty-free license to use that content on our website and brand channels for product display and operational purposes. We reserve the right to remove content that is unlawful, offensive, or inappropriate.

Disclaimer of Warranties

To the fullest extent permitted by law, this website and all products are provided on an “as is” and “as available” basis. We make no warranties regarding uninterrupted website availability or suitability of products for any particular purpose, except as required by applicable law.

Limitation of Liability

To the maximum extent permitted by law, Pujiang Xishang Knitting Co., Ltd. and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or products. Where liability cannot be excluded, our total liability is limited to the amount you paid for the specific product giving rise to the claim.

Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, carrier disruptions, labor disputes, or public health emergencies.

Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles, except where mandatory consumer protection laws of your place of residence apply.

Changes to These Terms

We may update these Terms from time to time. Changes will take effect upon posting for future visits and orders. The “Last Updated” date will be revised accordingly.