Shipping Policy

Last Updated: July 24, 2026

Thank you for shopping with Xisoria. We are committed to providing reliable and efficient shipping throughout the contiguous United States. Please review our shipping policy before placing your order.

Shipping Destinations

We currently ship to addresses within the contiguous United States (48 states).

At this time, we do not ship to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • Guam
  • U.S. Virgin Islands
  • American Samoa
  • Northern Mariana Islands
  • APO/FPO/DPO military addresses
  • P.O. Boxes

Shipping Rates

We offer simple and transparent shipping rates for all eligible orders.

  • Free Standard Shipping on orders of $50.00 USD or more.
  • A flat shipping fee of $6.99 USD applies to orders under $50.00 USD.

Shipping charges are automatically calculated and displayed during checkout before payment is completed.

Order Processing

All orders are shipped from our U.S. fulfillment center.

  • Processing Time: 1–2 business days
  • Daily Order Cut-Off Time: 2:00 PM Eastern Time (ET), Monday through Friday

Orders placed before 2:00 PM ET on a business day will begin processing as soon as possible. Orders placed after the cut-off time, on weekends, or on U.S. federal holidays will be processed on the next business day.

Please note that order processing time is separate from shipping transit time.

Delivery Time

Once your order has been processed, Standard Shipping typically takes 3–7 business days for delivery.

Estimated total delivery time is approximately 4–9 business days, including processing and shipping.

Delivery times are estimates and may be affected by severe weather, carrier delays, holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Tracking updates may take up to 24 hours to become available after shipment.

Sales Tax

Applicable state and local sales taxes are automatically calculated and collected during checkout based on your shipping address and applicable tax regulations.

The total amount of any applicable sales tax will be displayed before you complete your purchase.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before submitting your order.

If you notice an error after placing your order, please contact us as soon as possible. We will make every reasonable effort to update your shipping information before your order is dispatched.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact our customer support team promptly. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Email
service@xisoria.com

Phone
+1 (302) 593-2765

Customer Support Office (USA)
2803 Philadelphia Pike B
Claymont, DE 19703
United States