Last Updated: July 24, 2026
Thank you for shopping with Xisoria. We are committed to providing reliable and efficient shipping throughout the contiguous United States. Please review our shipping policy before placing your order.
Shipping Destinations
We currently ship to addresses within the contiguous United States (48 states).
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- APO/FPO/DPO military addresses
- P.O. Boxes
Shipping Rates
We offer simple and transparent shipping rates for all eligible orders.
- Free Standard Shipping on orders of $50.00 USD or more.
- A flat shipping fee of $6.99 USD applies to orders under $50.00 USD.
Shipping charges are automatically calculated and displayed during checkout before payment is completed.
Order Processing
All orders are shipped from our U.S. fulfillment center.
- Processing Time: 1–2 business days
- Daily Order Cut-Off Time: 2:00 PM Eastern Time (ET), Monday through Friday
Orders placed before 2:00 PM ET on a business day will begin processing as soon as possible. Orders placed after the cut-off time, on weekends, or on U.S. federal holidays will be processed on the next business day.
Please note that order processing time is separate from shipping transit time.
Delivery Time
Once your order has been processed, Standard Shipping typically takes 3–7 business days for delivery.
Estimated total delivery time is approximately 4–9 business days, including processing and shipping.
Delivery times are estimates and may be affected by severe weather, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Tracking updates may take up to 24 hours to become available after shipment.
Sales Tax
Applicable state and local sales taxes are automatically calculated and collected during checkout based on your shipping address and applicable tax regulations.
The total amount of any applicable sales tax will be displayed before you complete your purchase.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before submitting your order.
If you notice an error after placing your order, please contact us as soon as possible. We will make every reasonable effort to update your shipping information before your order is dispatched.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact our customer support team promptly. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Email
service@xisoria.com
Phone
+1 (302) 593-2765
Customer Support Office (USA)
2803 Philadelphia Pike B
Claymont, DE 19703
United States